Thursday, April 16, 2009

Designing for Success - A New Start (again)

This week I stepped out of the airplane again, into the rushing wind hurtling towards earth - beauty, thrill, opportunity, independence, and complete dependence. After three years working with great people on cool stuff, I’ve decided to play on the bigger field, becoming my own boss again, and have left SpeechCycle. I love design and helping people with design and design strategy and I want to do that for a larger group of customers across a larger set of domains.

Of course, this seems like a crazy time to jump when people are losing jobs and homes and all, but I was really inspired by some of the people I met at the IxDA conference and the itch has gotten worse. In addition, I've been shown several times recently that some of the most successful companies of this century and last were started during downturns. And even more specifically, one of the most successful designers in American history, Henry Dreyfuss, started his practice in 1929. As he put it,
“When business reached bottom, companies began to undercut each other. At the same time, alert manufacturers came to the realization that the answer to their problem lay in making their product work better, more convenient to the consumer, and better-looking.”

I believe right now there are significant opportunities for companies to make the same sort of investments that improve the customer experience and the bottom line at the same time.

I can help make you successful and profitable by making your customers enjoy your services and products more.

I am offering design services in the areas of voice, mobile, and web/desktop applications. Specifically, I can help with design strategy, requirements, prototyping, and of course complete designs and documentation for them.

In addition, for companies looking at how their speech application is performing or thinking about starting a speech recognition project, I can help navigate the waters of performance evaluation and improvement as well as knowing whether a speech IVR vendor is providing the right solution.

To get started, I will consult and contract under design out loud. At some point, there will be a separate web site for that. For now, you can read about my abilities and background on my CV/résumé site, www.phillipwhunter.com.

I look forward to getting to know many more of you. And of course, I welcome the chance to contribute to projects you are involved in or can recommend me to. Please get in touch via phillip (at) phillipwhunter (dot) com.

As always, your comments are welcomed.